Concierge & Support

Concierge support with Jenny Wren is designed to remove complexity and ensure everything runs smoothly-  particularly during Henley Royal Regatta, when time, access, and local knowledge matter most.

We provide a single, reliable point of contact before and throughout each stay, managing practical arrangements, coordinating details, and responding quickly should anything require attention. For families travelling from overseas, this offers reassurance and clarity. For homeowners, it ensures their property is cared for responsibly and discreetly at all times.

Support is practical rather than performative. From preparing homes in advance and overseeing arrivals, to coordinating trusted local services or resolving issues quietly in the background, our role is to anticipate needs and prevent disruption wherever possible.

Because we work on a deliberately small scale and remain locally based, communication stays clear and responsive. We are available when needed, present on the ground, and accountable for the experience we deliver.

This is not a hotel-style concierge or a checklist of add-ons, but a considered support service built around judgement, discretion, and trust- allowing homeowners and guests alike to focus on enjoying Henley, confident that everything else is being handled properly.